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Google Rating
4.9
Based on 837 reviews
Collins Family Movers
4.9
Shu Cui
1783049047
I was able to talk to Rick at the beginning for quote. It was a fairly easy conversation. He did not pressure me to sign up that day and gave me a fair price. I did call over 3-4 other companies and the pressure from them was why I chose Collins Family. The software was fairly easy to use. It was to help the team estimate how much work they will have.On the day of the move, the guys got into traffic but got right to work when they arrived. They were fast and professional. Took good care of the items.If we are ever in the area again, I would definitely call them first
S&H
1783048099
This was my first time hiring a moving company. I did extensive research on moving companies around the Chicagoland area and suburbs. & I decided to move forward with Collin’s Family Movers because of the great price point. What I wasn’t expecting was just HOW incredible the services provided would be from the movers and the manager. We had the pleasure of working with Austin and Berto - they both were going up and down the stairs at an insane speed. They took every precaution to take care of our belongings and furniture. They made sure that boxes were handled with care and placed in the exact rooms we requested. The manager went the extra mile for us and mounted our TV on a day outside of our designated moving day to better accommodate our work schedules. My elderly parents have an upcoming move and I will 100% be a returning customer.
Hamza Awan
1783042697
This was our first time using movers, and we’re so glad we chose Collin Family Movers. They made the entire process simple and stress-free. The team was incredibly hardworking, and the owner even personally reached out to see if there was anything else he could do to help. The pricing was very reasonable for the amount of work involved. Highly recommend!
Karen Raley
1783019787
Thanks to Collins Family Movers and their expert planning and execution of our recent move within the River North neighborhood of Chicago, we were able to experience a smooth and flawless outcome. Richard and Christian were most accommodating with our need to rearrange scheduling, and the costs were extremely fair and competitive.Austin and his assistant were very patient yet efficient with packing and the physical moving of items. I extend my gratitude to a family company who has not onlydemonstrated integrity and professionalism, but also provided us with that personal touch. We highly recommend their services and will use this company for moves in the future.Karen Raley.
Grace Horne
1782956689
The men both did a great job. They were efficient, quick, and very kind. They helped with more needs like unboxing, assembling, and hanging/mounting.
Brian Grisham
1782924405
William, Jeremy, and Eddie were extremely professional and efficient. They went out of their way to ensure that all my belongings were cared for. I would specifically request this crew for any future moves.
Daniel Perez
1782924356
The whole team was very responsive from Rick setting up the appointment and estimate to the guys handling our furnishings. They were polite, attentive, careful and thorough. I couldn’t have asked for better treatment.
Migdalia Frazier
1782917875
Ernesto & Jose we're very efficient ..very professional. Very polite & Friendly.. Didn't waste any time.. Time is money in this matter..So yes, would definitely refer the Collins family movers ..Take care of those who make your business stand out..Thank u Jose & Ernesto!!
Haley Marceau
1782913789
We worked with Collins Family Movers for our cross-country move from Chicago to KC, and we had a great experience from start to finish. We coordinated directly with the owner, Richard, who was extremely communicative and professional. We knew they were the right company for us from the start. The cost they quoted was the cost we paid—no surprises, no added costs—and they were on time at load-in and drop-off. For the move itself, Aiden was extremely professional and personable. He coordinated two sets of movers and had all our stuff at the house exactly when he said he would…the very next morning. Load-in was easy, the crew was kind, and we can’t recommend them enough!! We felt we were in good hands the entire time. Thank you!!
Rachel Anderson
1782861287
Five stars isn't enough!After my original moving company unexpectedly fell through, I called Collins Family Movers in the evening hoping they'd be able to help. The owner was incredibly kind and understanding and immediately found a way to fit my move into their schedule. The owner was able to send a moving team of 3 to my house that same evening and they got right to work.Arnulfo, Hidilverto, and Axel were amazing - friendly, professional, fast, and careful with everything they moved. They worked incredibly hard and made the entire moving process feel effortless, even though I had called so late in the evening.I honestly couldn't have asked for a better moving experience. Everyone went above and beyond to help me when I needed it most, and I'm so thankful I decided to call them! I will definitely be using Collins Family Movers again in the future and I highly recommend them to anyone looking for reliable, professional movers!
Aiden Tomsich
1782837885
Moving in the city can be stressful, but the team at Collins Family Movers Chicago made the process incredibly smooth. Their speed, attention to detail, professionalism, and strong work ethic, especially in 90 plus degree weather, were greatly appreciated, and they did an overall excellent job.
Omid Hadj
1782689849
Néstor and José did an outstanding job with our move from Chicago to Milwaukee. They arrived on time, were extremely professional, and handled all of our belongings with great care. They worked efficiently while still being careful, and throughout the entire move they were friendly, polite, and easy to work with. Moving can be stressful, but they made the process smooth and hassle-free. I would highly recommend Collins Family Movers to anyone looking for reliable, professional movers. Thank you for a great experience!
Mary Houston
1782567992
We just moved from a house to a condo. The 3-man crew - Miguel, Juan, and German - were terrific. They took great care of our furniture and other belongings. They were extremely hard working, friendly, and conscientious. Collins Family Movers went out of their way to fit us in to their busy schedule when our closing date changed. Richard and Rick were a pleasure to deal with, too. Highly recommend!
Tou Vang
1782567098
What a great experience! William, Arturo, and Jeremy were very respectful and accommodating with all our requests when we moved from Chicago to Milwaukee! These guys definitely are strong or are powerlifters! The estimate we were given was pretty accurate. William, Arturo, and Jeremy were efficient movers and helped finish the move about 30 mins earlier than we were quoted! Word of advice: disassembly of larger items definitely helps with your moving time.
Lindsay Moore
1782485643
Wonderful service from a great family business! The owner, Richard, was super communicative and helpful, and the crew (Tyler, Aiden, and Andreas) went above and beyond, and couldn’t have been more efficient and professional. Would definitely recommend them!
Richard Hartz
1782476227
I was super impressed with the respect and care of our belongings - particularly those objects requiring extraordinary care. They were on time, friendly, professional and took care to explain each step of the process. I was, at times, amazed at how they worked.Fees were very competitive and explained in advance. I experienced no “surprises”.
Harry Burgan
1782333382
I recently hired Collins Family Movers to move some valuable equipment and they did an excellent job! They called the day before the move to check in, and were actually a few minutes early which was greatly appreciated. Their rates were very reasonable and the final bill matched the estimate.12.5.25 - Just wanted to add that I hired them for two additional moves and they were fantastic! I had to re-schedule the last move twice and they were very accommodating. These were very heavy items and not all that easy to deal with. I highly recommend them!6.24.26 - Nestor and Jose did a fantastic job today! I couldn’t believe they fit everything into the storage unit. They were very proactive and professional. Collins Family Movers are always on time and the company does a great job communicating with the customer.
Val Smith
1782143645
I could not be more impressed with the Collins Family team. William, Arturo, Jeremy and Eddie made a stressful day feel like a breeze. They were careful yet efficient, courteous and a pleasure to talk to throughout the day! They navigated some parking challenges and a tiny elevator with no complaints and helpful, upbeat attitudes. Prior to the move, Richard was prompt, communicative and extremely helpful in answering my questions. I have moved with other companies in Chicago before and the experience does not compare. I will always recommend Collins Family Movers from here on out!
Zach Routh
1782134212
Professional, on time, and did a great job packing my things. I’d recommend, and would use them again.
Cary Bolnick
1782055199
I hope that I never have to move again, but if I do, I will definitely be using Collins Family Movers! Richard was incredibly helpful, communicative, and fair. The guys hustled for nearly 12 hours, staying positive, and working hard the whole time. I was blown away by how much they could carry! I added a picture below of my man Jeremy carrying eight boxes (and then using his spare hands to pick up other things!). Special shout out to Austin for helping me twice!
Brent Shimberg
1781919048
Nestor, Jose, and Danny were hardworking, enjoyable to work with, and saved the day after earlier moving plans fell through. Do yourself a favor and book with Collins Family Movers!
Boone Gorges
1781898849
Collins Family Movers recently helped my family with a long-distance move from Chicago to Michigan. I recommend them extremely highly.CFM provided full packing services on a Wednesday, and on Thursday they loaded everything onto two trucks, drove to my new home, then unloaded and set everything up (in one day!). It was a complex move. We were coming from a very full townhouse - lots of breakables, a couple pieces of furniture that required significant disassembly, a piano that had to go around a tight corner and down a flight of stairs. Everything was packed and loaded with extreme care. When we arrived at the new house, the team went to great lengths to place everything just where we wanted it, assembling all items and cleaning up nicely. Through it all, every member of the team showed a very high level of professionalism, compassion, kindness, and respect, both for my belongings and for my family members.Working with owner Richard before and during the move was also excellent. He walked me carefully through my moving options, and provided detailed quotes based on a couple different scenarios I'd asked him about. The price he quoted was in line with quotes I received from other local movers, but I went with CFM specifically because of the confidence I got speaking directly with Richard. When moving day arrived, there were no surprises: everyone was on time, the team was the size I expected, and the price was exactly what I was quoted. There was even a flub-up on my end, where I accidentally overpaid by a few hundred dollars, and Richard nearly immediately refunded the balance after the move was complete.A long-distance move with a house full of stuff is one of the most stressful experiences of a person's life. There's nothing more valuable than having a moving company that provides door-to-door service, with professionalism and transparency. Collins Family Movers went above and beyond for me in all these respects. I'm very grateful I chose to work with them, and will 100% work with them the next time I have to do a long-distance move (hopefully not too soon!).
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Google Rating
5.0
Based on 35 reviews
Collins Family Movers
5.0
Steven Adamczyk
1782252893
I want to thank Johnny, Erick and Ray for a super move. These guys showed up on time and did an outstanding job! They put runners on my floors and wrapped all my furniture with care. The job was finished on time and I am very pleased. Collins Family Movers is reasonably priced, friendly and professional, and they let you know what to expect each step of the way.
randy berger
1780687220
Very happy with everything here. On time, professional, neat and trustworthy. 5 star all the way.
Shante N Lewis
1778373967
This family moving business is the real deal. Aiden and the guys were on time, communicated during every part of the move and handled all items with care. I moved a 4 bedroom house as a minimalist and it was smooth. Customer service on this level is hard to find these days. I will be using Collins Family for all moves and even small projects. I am very impressed with the whole team and the price was beyond fair for the service. Don’t think about it book them you won’t regret it!!
Michele Reyes
1777125455
The 4 man crew led by Auden did a fabulous job! They were meticulous in preparing the furniture to move & did a great job putting everything together. They were super efficient & wasted no time in getting the job done.
Regina Settle
1775076364
What an exceptional experience! I was blown away with the expertise at which our move was handled. The communication was top notch from both Richard and his team. The guys were personable and truly attentive to our needs. They wrapped everything with precision and care, and handled our belongings with ease. They are truly pros!We just moved across the country last summer and another move was not in the plans, so we decided to get some help and I am so glad we did! They saved us hours of time and loads of stress. The price was extremely reasonable, and they even came in under the estimate! Completely impressed!
Gollie
1774197787
Nothing short of excellence! These guys did an AMAZING job and are the real deal. Communication was top notch. They asked what needed to be done and they got it done in an efficient amount of time. EJ, Uriel, Kevin, and Gusto all were personable and made the thought of moving turn from a nightmare into a fairytale. I’ll definitely request these guys the next go around.
Madiha Syeda Hussaini
1773880643
The entire team at Collins Family Movers did a phenomenal job with our cross-state move. Berto, Nestor, Arturo, Dominic, Juan, and Rocky were efficient, professional, and handled everything with care. Our furniture was properly wrapped and arrived in excellent condition. Richard, Ricky, John, and the team were communicative, making the process smooth and stress-free. Highly recommend for reliable and careful movers.
Philippe Garnier
1773665139
Wow, what an exceptional quality service. It was easy to book a move date and time. The whole process was seamless from beginning to end.The three guys meticulously wrapped everything, furniture, desk, table, chairs, appliances, mirrors, etc... They carried and loaded the truck with care. They also put apart and reassemble bed sets and large table. The crew was flexible and considerate of what needed to be done. I am extremely grateful and satisfied. I strongly recommend Collins Family Movers.
Jacee Cantler
1772655313
Used them last year for my move and about to call them again for this year! They were so friendly and helpful. They moved everything extremely fast and helped me build my furniture. Highly recommend.
Michelle Duncan
1771262154
Such a great experience! The team was efficient and friendly. I was amazed at how much they were able to strategically fit into our 16-ft POD - pros at maximizing space. They made a stressful day feel easy.
Bryan Cap
1769379773
Was a pleasure dealing with Collins Family Movers. Rich, the owner, was very attentive to the details and my requests for the move. On moving day, EJ and Uriel arrived promptly. They took great care in wrapping and moving my furniture to the truck and worked promptly. They unloaded my furniture at my new location and took great care in removing and setting it up. If you’re looking for a moving company, I couldn’t recommend Collins Family Movers highly enough.
Dan McFadden
1768864732
Great experience from start to finish. The 2 man crew worked fast and efficient. we will be using them again in the near future
Bobby Louissaint
1768224751
I had a last-minute situation when I arrived at my new home in Phoenix and realized just how much stuff I had packed into my U-Haul. I was completely overwhelmed and struggling to figure out how I was going to unload everything on my own.While I was driving from LA to Phoenix, my girlfriend started calling local moving companies for help. No one was available—until she got a hold of Collins Family Movers. Christian was incredibly accommodating, and I spoke with him while I was still on the road. By the time I arrived at my new home, Rajan and Nate were there within 10 minutes.These two young gentlemen were extremely professional, strong, and organized. We started around 2:30 PM and were completely finished by about 6 PM. What would have taken me three days to do on my own, they knocked out in just a few hours.Collins Family Movers truly saved the day. They were an absolute blessing, and the entire team was amazing from start to finish. I can’t thank them enough—highly recommend!PS: All this for an amazing price! Completely blown away!
jack vong
1767257183
I recently completed a long-distance move to Elk Grove, California and I cannot say enough great things about Collins Family Movers. From start to finish, the experience was seamless, professional, and stress-free. The office staff is incredibly attentive to detail. Communication was fantastically clear, consistent, and proactive throughout the entire process. I always knew what was happening and never felt left in the dark, which is rare in the moving industry.The packing and handling were exceptional. Every item was wrapped meticulously literally like a mummy with extreme care and professionalism. Nothing was rushed, nothing overlooked. As a result, all of my belongings arrived early and in perfect condition, without a single issue. While the price may not be comparable to a standard freight line, the value is absolutely worth it. You are paying for concierge-level service, not a shared truck packed with random items from multiple customers. There’s peace of mind knowing your belongings are handled with respect, cleanliness, and care, no mixing with other shipments or questionable handling.If you’re looking for a reliable, high-quality moving company that truly prioritizes customer service and the safety of your belongings, Collins Family Movers is worth every penny. I would highly recommend them to anyone planning a long-distance move.
Joelle Cariaga
1766954175
We had the pleasure of using Collins Family Movers. Worked directly with Richard on an out-of-state move. Fantastic customer service, responsive, and clear communication. Highly recommend.
Kelley Mccarthy
1763398723
I moved on Veterans Day and ,as a vet, felt respected and well cared for. Professional, friendly and kind. Great combination. The best way to start the next chapter of my life.
Jadelyn Saunders
1763252866
Needed last minute movers found this company online gave them a call and they were able to dispatch two guys very quickly only took them about an hour to get here. They were quick and efficient with moving the things out of my old apartment into my new apartment.Great price!!! Highly recommend
Elle Tran
1762208656
Jonathan and Jesus did an amazing job — they saved us a lot of time and money by working with our building before we were able to get access to the freight elevator. They’re great guys — they do amazing work and they were funny too! Highly recommend!
Timothy Nguyen
1760471177
Hands down best moving company! They’re efficient and did great with updates. Speaking to Rick and John really made our experience the best!!! Collins family movers is the way to go!
Larry Kiefer
1755142725
Beyond satisfied! The owner, Richard, got involved and helped me with a small move (@ 35 boxes). They had been inadvertently left behind on a recent out of State move. He was quick and resourceful. He got a small cargo van , drove 12 hours straight (Goodyear AZ to Lubbock TX) and delivered my missing boxes, all for a reasonable price. This is what great customer service looks like!
S K
1744928117
I had an amazing experience. From start to finish, they exceeded my expectations. I paid close attention to the contract and there were no surprises, Richard was very understanding. The guys were on time, and they handled all of my stuff with great care—wrapping everything securely to ensure nothing got damaged. Not only were they efficient with packing and unpacking, but they also made the entire process so much fun with their humor and positive attitudes. They were super kind and professional, making the whole move smooth and stress-free. I would absolutely hire them again for any future moves. 100% Highly recommend!
Lilmunchies 1
1743874210
Let me start by saying this, I’m not one for reviews. I’m the type of person who forgets to rate their Uber unless the driver does a backflip and knows the “exact” recipe for my favorite taco. But when Collins Family Movers moved me from my tiny Goodyear shoebox apartment to my slightly-less-tiny Goodyear shoebox apartment (progress!), I felt compelled to share my story. Because these men are the real MVPs of the moving world - like if Superman and your favorite uncle had a baby, and that baby loved bubble wrap.First off, the team showed up “on time”. Like, “punctual” on time. I was sipping my third coffee of the morning, mentally preparing to tackle the “heavy lifting” (read: crying into a box labeled “Dishes? Maybe?”), when these giants in big blue truck arrived with grins and a plan that didn’t involve me lifting anything heavier than my existential dread.- They managed to fit my “collections” (read: 17 unread books and a suspiciously large amount of expired cereal) into the truck like Tetris champions.- When I nervously asked if my lamp—a fragile heirloom passed down from my grandma (who “actually” just bought it at Walmart)—would survive, the foreman mover deadpanned, “Ma’am, we once moved a grand piano through a second-story window. Your lamp’s got a VIP seat.”- They even helped me assemble my bed post-move while I napped on the floor like a dignitary.Collin’s Family Movers isn’t just a moving company - they’re the anti-panic buttons of Goodyear. If you’re considering them, do it! They’ll move your stuff, maybe your soul, and definitely your stress into the recycling bin where it belongs.
Rick Dang
1743545272
Richard and his team at Collins Family mover did a great long distance move fromArizona to Chicago for me! Very professional. I booked a last minute move with them and they got all my stuff here on time. Will be working with them in the future, especially I just found out they also have a company here on the north side of Chicago! Thank you again!!
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