What Our Clients Say
Deon Thomas
1752838868
Top rated! I’m glad I chose to work with CFM. The office personnel John and Rick were great to work with. No hidden fees and answered all the concerns I had. The moving crew showed up on time and ready to go. All three of the guys Carlos, Jose and Alejandro have amazing personalities, they took care of our belongings as if they were their own. I believe the price was right and as I mentioned no hidden fees. The price structure was clearly explained and when there was an issue John made it right. TY to those guys especially the three man crew that made this a pleasant experience. Gracias fellas!
Michael Quant
1752763381
I had a negative experience overall. I would say the movers were efficient, but I wish I had stuck with my original plan with another company. I changed to Collins because I was assured the smaller company would be more reliable and they would arrive at or before the moving window. The day before the move, I was informed they would be an hour late due to a bigger move in the morning. I was scheduled for 1:00pm and verbally confirmed they would be there at or before this time, so I coordinated this with my condo association. They ultimately did not arrive until nearly 3:30pm. I kept getting mixed message about arrival time and was getting charged by my condo for door security. I started getting nervous, so I brought most all the furniture/boxes down to the street by myself to ensure I made the move-out window of 4:00pm.Once we got to the new place, they re-assembled one bed, but left me with a pile of parts for the other bed. I was left with a lot of pieces and told I should just google search re-assembly. I'm still unsure of why they wouldn't do the re-assembly. I don't think I can do this by myself, so it'll be in a pile until I can find someone else to help me.I was also pretty frustrated with the $150 supplies charge, which was essentially just some tape, as I provided all of my own moving supplies and had everything pre-packed/covered.I will say the movers were friendly, efficient, and moved our stuff carefully. There were a few minor moving scuffs, but hardly anything worth mentioning.
Whitney
1752695862
I was so stressed out about moving, and Collins Family Movers made everything so easy. They were so kind and informative on the phone, and Nestor and Jesus were incredible on moving day. I could not believe how fast and efficient they were, and how they handled everything with care. I was worried my couch wouldn't fit in the new place, but they got it up the stairs and through the door like champs. I'm so thankful that they made my day so easy. Thank you again!
Ian Tobin
1752605966
Collins Family Movers were amazing to work with. Miguel, Julian, and Andres were incredibly friendly and made the whole moving day feel easy. They were efficient, super careful with all my stuff, and just really pleasant to be around. You can tell they take pride in what they do. I’d absolutely hire them again. I’d highly recommend!
Lexy Argianas
1752522746
The Collins team did an amazing job with our move! They were punctual, well organized, and treated all of our items with immense care. We lived in a townhome with steep stairs, so it was not an easy move and we couldn’t have asked for better movers! Thank you to Miguel, Julian, and Andres!!!
Dana Sardina
1752500395
Our move with Collins Family Movers was smooth, quick and easy. The process to get a quote was straightforward and the pricing is very reasonable, especially for Chicago. Our team Miguel, Julian, and Jesus were efficient and thoughtful - everything arrived safely, including a couch that was too large for the main staircase and had to carefully be brought up a different way. Very thankful for the team and highly reccomend!
Linda Pace
1752181119
Great experience! First time I have used Collins and I would use them again in a minute. They came on time and moved things so quickly! William and Arturo were great -highly recommend.
Susan Kunkle
1752084653
They were friendly and efficient!! Will definitely use them again!!
Nathan Kanter
1751985807
I would highly recommend Collins Family Movers if you live in the Chicago area. They have great customer service and great pricing. My movers Juan, Jesus, and Arturo were super friendly, helpful, and efficient. The team genuinely cared about doing a good job. I have used Collins Family Movers twice now and will most definitely be using them again the next time I move. The company genuinely cares about their clients and will be very helpful throughout the entire moving process.
Seth Draper
1751980652
Nestor and Jose were incredibly efficient, careful, and attentive to every detail. They wrapped everything perfectly and made our move smooth and stress-free. Top-notch service from a fantastic company. I’ll definitely be recommending them to anyone moving in the Chicago area!
Chelsea Bumpus
1751926049
I had a great experience with this company. The scheduling was easy, and Miguel, Julian, and Joel were amazing. It was SO hot the day of my move, but they worked quickly and carefully to move everything out and into my new place without damaging any of my items, walls, or floors. They even made sure to set up the pieces of furniture they had to disassemble like my bed and TV console. The whole crew was extremely professional and kept spirits high throughout the whole process. I would definitely use them again in the future.
Bianca Wells
1751849933
Excellent movers! They were very communicative and meticulous when moving our items into Uhaul boxes. They fit everything into 2 with no damage to items! They were very strategic and were very clear about where items would go. Highly recommend!
Anthony Park Kascak
1751759465
This is my second time using Collins and they are a life saver! This time we had Ernesto and Jose who did a great job and were so quick and careful with our boxes and furniture even through the barrage of sunlight and heat.I felt like there was complete transparency with pricing and very clear communication— could not ask for more. I would definitely recommend them to anyone moving around Chicagoland.
Katy Kembitzky
1751632908
Had an absolutely great and seamless experience with Collins Family Movers. The quoting and booming process was easy and transparent. Leading up to the move I got a reminder of a arrival time and how to prepare. On the actual move, Miguel and his team were timely, professional and nice. They openly communicated and asked how I would like certain things moved and in the new place they helped me situate different layouts. All positive over here and great to support a local crew.
Gabe W
1751555174
Collins Family Movers provided a stress-free and efficient move. The crew could not have been friendlier and easier to work with. We had a two-day, logistically complicated move, but the team handled it with ease and care. Thank you to Joe and his crew and the owner, Richard! Would highly recommend Collins and we will be using them for all future moves.
Becca Rich
1751488390
Highly recommend Collins Family Movers! Booking the move was easy, and I experienced great communication from everyone involved. Our actual movers, Miguel, Julian, and Juan, were extremely efficient, careful, and friendly. We were amazed at how fast they were able to get everything done. Thanks again!
Benjamin Hartman
1751392211
Collins Family movers did a great job with my move, and they were very efficient and thorough in the whole process. William, Arturo, and Juan Carlos were amazing, they were very careful in packing and loading our stuff, which all arrived safely. They were very kind to us the whole time and enjoyable to work with. Rick was nice on the phone and they've got a good process to book the moving date. I would definitely recommend this company.
C G
1751390860
These guys stepped in and saved the day when another well known mover in the city cancelled last minute. Though it was short notice, their pricing was very fair and their communication was straightforward and helpful. Special shoutout to Nestor and Jose who were both super prompt, efficient, and hardworking. Smoothest move I’ve had in Chicago. Will use Collins Family Movers again.
Jeremy Schroeder
1751380140
This was the second time we've had Collins Family Movers help with a move, and it was a great experience for the cross-country trip. Richard and the team were able to work with us under tricky logistical constraints, and did a great job with the move itself.We'd previously tried to work with another "Chicago" moving company, but it ended up being a web of 4 companies contracting with each other and eventually communication issues led to our scheduled move with them not working out. Thankfully, Richard and Collins Family Movers came to our rescue. They managed the whole move themselves, with the same crew actually driving our items across the country and ensuring they are delivered safely, communicating along the way.The whole team really seems to take pride in giving customers a great experience, and clearly it's important to them that customers feel excited to come back to them in the future. We'll definitely bring our business to them in the future too.
Kenny Merritt
1751286036
Great experience! Tyler and the team were professional and efficient
Mónica Rivas
1751170709
Had a late afternoon move - William Arturo and his team were prompt and everything was moved out quicker than expected. Great experience!
Karla Avila
1751049331
Absolutely amazing! They are straightforward about all fees, and as soon as they arrived, they worked non-stop! They were also friendly and kind during the whole process. They also made sure to take care of all of my items and furniture with care.
Jessica Galang
1750909936
I highly recommend Collins Family Movers. Richard and his team are incredibly professional. Their entire team communicates very well and they walk you through every step of the process - from my initial estimate inquiry to move in day. Their pricing is transparent, and Richard was very honest during the initial booking process about what staffing would be best for the size of the move. They have an easy system for logging your inventory that you can update frequently for an accurate estimate, and they made a very fair price adjustment when my final inventory was smaller due to moving a significant amount of items on my own. On move in day, the Williams team communicated when they were expected to arrive, and showed up promptly within the expected time frame. Everything went smoothly and all of my items were moved with care. They made a large two story 3BR move very smooth. This is my second move with them, and I will definitely use them again in the future!
Gianna Chu
1750852314
Great team! They were on time and efficient. Made our move super smooth. Definitely would recommend.
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