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Google Rating
4.9
Based on 522 reviews
Collins Family Movers
4.9
Cheryl Carbonell
1747110310
This is my second time working with Collins Family Movers. Because I had a great experience back in 2022, I decided to go with them again and I was not disappointed. The crew - Tyler, Jesus, Andreas and Juan were punctual, friendly, and professional. The move was from one third floor to another third floor with no elevators. It was not an easy move by any means but they were efficient and finished fairly quick. None of my items were damaged and they did a great job of moving some of my larger pieces (oversized couch) through small doorways. Overall, it was another positive experience and I would highly recommend them.
Dan Muller
1747079006
I had a fantastic experience with Collins Family Movers! William and his crew were incredibly personable, professional, and made the entire moving process smooth and stress-free. They arrived on time, worked efficiently, and treated everything with care. I also really appreciated that they’re BBB Accredited—it gave me extra peace of mind knowing they’re committed to resolving any issues properly (though I didn’t have any!). Their focus on customer satisfaction truly stands out.
Dhanush Gummalla
1746721008
I've had the pleasure of using this moving company twice, first time based on a friend's recommendation, and they have consistently exceeded my expectations. Most recently, they managed our move from a third-floor walk-up with remarkable efficiency.The team arrived punctually and gave us a courtesy call 30 minutes prior to their arrival, ensuring we were prepared. They came fully equipped with all necessary moving supplies, including extra boxes for miscellaneous items we hadn't packed yet. Their attention to detail was evident as they carefully wrapped all our furniture and electronics, ensuring everything arrived without a scratch.What stood out was their unwavering work ethic—they worked tirelessly without any noticeable slowdown. They also took care of disassembling and reassembling our furniture, which made the process seamless for us.A noteworthy example of their professionalism occurred when we realized a picture frame had been inadvertently left on the truck. Upon contacting them, they promptly returned within 30 minutes to deliver the item, showcasing their commitment to customer satisfaction.Communication with the company was smooth from start to finish. The management was responsive and ensured everything went according to plan.Overall, I highly recommend this moving company for anyone seeking a stress-free and professional moving experience. Their dedication to customer satisfaction is truly commendable.
Dylan Cohen
1746631683
Collins Family Movers in general, was accessible to me from initial booking, to final touches. However, I really have to highlight my specific movers: Jose and Ivan CRUSHED my move! Looking back, the confirmed estimate was 2.5hrs at $700. They got it done in 2 hrs flat, so no additional fees accrued ($400). WOW! They were also so considerate, identifying any existing damage on my furniture as they carefully packed it up—sometimes it takes a professional’s eye to assess and explain why you might want to get a new dresser soon. These two really exemplified to me what quality service looked and felt like! They played early 2000s rap/rnb, had great senses of humor, and truly went above and beyond. Thank you Jose for pushing through cat allergies, and Ivan for going out of your way to bring up the mattress I ordered that arrived this morning! You guys really made a difference in my moving experience today. Book, tip, and have water (and grapes, if you got em 😂) prepped for these two! They mean business.
Alex Strong
1746472198
Moved from Albany Park to Wicker Park, working with some pretty tight corners. Miguel, Julian, and Joel were all very professional, friendly, and fun to work with. Would definitely hire Collins Family Movers again in the future!
Olivia Conner
1746394726
Arturo, William, and Hilberto were amazing moving me from the suburbs to downtown Chicago! I expected it to take much longer than it actually did. They were careful and handled my items like they were their own. I’ve used Two Men and a Truck the last 3 times I have moved, and I will never use them again after this superb experience. Collins Family Movers were more efficient than Two Men and a Truck, and I think the price was fair! My friend recommended me, and I would recommend Collins Family Movers to anyone! I’ll definitely use them if I move again.
Maddison Freeman
1746322607
We had the best experience moving today thanks to William and Arturo. They were so efficient and professional. They really know what they are doing. All of our belongings were moved without damages and they were the friendliest guys ever. 10000% would recommend this company to anyone looking to move!!
Gabriel Stellman
1745977882
I had a fantastic experience with Collins Family Movers. Our move was a bit limited in scope and Richard was very willing to be flexible in terms of hours and cost. Miguel and Julian were very competent, careful, and efficient with their time. Would highly recommend!
jess cleveland
1745952155
i recently hired collins family movers for my move and they were wonderful! this was my first time using movers and i will never move without movers again!! miguel and julian were very quick and efficient, as well as kind. they made sure everything was packed well and nothing was damaged in the process of the move. they were able to arrive ahead of my scheduled time, which was great! thank you so much to miguel and julian, as well as the others who helped make my moving process so smooth!!
Alex Magnuson
1745919244
We used Collins Family Movers for our move and our team was awesome. Jose, Arturo, and Joel were so fast and they were very kind, helpful, and took really good care of our stuff. Can't recommend these guys enough. Super thankful we had them to help us with our move!
Maria Stinavage
1745694637
I have never had a moving company that I actually WANTED to give a POSITIVE review for - even before they left!!Arturo, William, and Jose were awesome. My fiancé and I are so grateful for their help and expertise. They handled everything with great care, asked questions, and were efficient. Collins Family Movers was recommended to us, and we will absolutely be recommending them to others.
Amy Turnbaugh
1745668255
Tyler, Jesus and Andreas were amazing. All so professional, helpful and kind. They did an outstanding job with my move. I highly recommend them!
Laura Matthews
1745493596
Our moving experience with Collins Family Movers was exceptional. The crew of Miguel, Andres, and Julian were timely, efficient, and communicative. It was very clear how experienced this crew was and I would recommend this company to anyone moving.
Dina DiCostanzo
1745364427
Great experience with a unique situation. Needed 2 furniture pieces hoisted over a railing with spiral stairs. Richard was able to accommodate me and a crazy schedule with the furniture delivery (who would not hoist) and his 3 guys were communicative, polite, and good at their jobs. Highly recommend Collins Family Movers and would use again!
Caroline Wade
1745106525
We had the best experience with Collins Family Movers. They were efficient, careful, and punctual. Our Peloton Tread wasn’t turning on initially and the team stayed off the clock to make sure it worked and it did! We’d give them a 6/5 if we could. Highly recommend.
Denise Torok
1744507442
The guys arrived and moved my items quickly and efficiently. My crew included Tyler, Jesus and Andres, Joe, Julian, Diego, Domingo and Miguel. All were friendly and hard working! Thank you!
Harleen Maan
1744425142
Had a great experience! Super nice and efficient, would definitely use again, thanks guys!
Grace Houser
1743562473
Today was my second time moving with Collins Family Movers. They did a fantastic job and we didn’t have a single thing that was broken or even slightly damaged. Tyler, Domingo & Andreas had great manners, they were on time and communication was quick and clear throughout the whole process. I will always move with Collins!
Ashley Holzer
1743552690
Miguel and Julian were my movers & they were extremely kind, helpful, and quick! I would recommend them to anyone - especially for the price!
Jeff Bloom
1743433687
Highly recommend Collins Family Movers! Really nice guys, super friendly and professional. They worked extremely fast and handled everything with care. Definitely would book again!
Matthew Oliphant
1743369402
Reasonably priced, very friendly and professional! Exactly as advertised, no notes!!
Christina Neubauer
1743058915
5 out of 5, hands down. From quote to final steps, my experience with Collins Family Movers was great, even when circumstances tested them.To start, their pricing was WAY better than others in the area, which is the only reason I was able to afford movers for more than just the big stuff.Initially, I wanted two quotes; one for the big, heavy items I can't move myself, and one for 90% of my belongings. After chatting with Richard, we planned for the second with a goal of getting it done within two hours. Richard gave advice and recommendation to help stick with this goal and made notes about the time restraint, which the movers referenced on-site.We planned my move for a Monday and they sent Jesus and Tyler, who communicated timing clearly, later agreeing to a 3-hour move.These two had their work cut out since I was moving from a third floor unit to ANOTHER third floor unit, but with a MUCH smaller back stairwell for move-ins. This seemed to be common for them because they got to it without issue. Until the couch.The couch in question is close to 80" long and has a queen-sized pull out bed. But the opponent was in the incredibly tight, almost spiral wooden stairwell up to the third floor. (This came complete with loose, unstable stairs in random areas.)All said and done, Tyler and Jesus got my couch into my unit WITHOUT damaging it, and I watched in AWE the entire time. They really had to work together to get that thing up there, and I would have rage quit 100 times.The couch debacle took roughly another hour, meaning we went even further past the goal, but I regret nothing. It was clear 45 minutes into my move that I was truly a 3-hour move, but the extra hour was worth it in spades.
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Google Rating
5.0
Based on 14 reviews
Collins Family Movers
5.0
S K
1744928117
I had an amazing experience. From start to finish, they exceeded my expectations. I paid close attention to the contract and there were no surprises, Richard was very understanding. The guys were on time, and they handled all of my stuff with great care—wrapping everything securely to ensure nothing got damaged. Not only were they efficient with packing and unpacking, but they also made the entire process so much fun with their humor and positive attitudes. They were super kind and professional, making the whole move smooth and stress-free. I would absolutely hire them again for any future moves. 100% Highly recommend!
Lilmunchies 1
1743874210
Let me start by saying this, I’m not one for reviews. I’m the type of person who forgets to rate their Uber unless the driver does a backflip and knows the “exact” recipe for my favorite taco. But when Collins Family Movers moved me from my tiny Goodyear shoebox apartment to my slightly-less-tiny Goodyear shoebox apartment (progress!), I felt compelled to share my story. Because these men are the real MVPs of the moving world - like if Superman and your favorite uncle had a baby, and that baby loved bubble wrap.First off, the team showed up “on time”. Like, “punctual” on time. I was sipping my third coffee of the morning, mentally preparing to tackle the “heavy lifting” (read: crying into a box labeled “Dishes? Maybe?”), when these giants in big blue truck arrived with grins and a plan that didn’t involve me lifting anything heavier than my existential dread.- They managed to fit my “collections” (read: 17 unread books and a suspiciously large amount of expired cereal) into the truck like Tetris champions.- When I nervously asked if my lamp—a fragile heirloom passed down from my grandma (who “actually” just bought it at Walmart)—would survive, the foreman mover deadpanned, “Ma’am, we once moved a grand piano through a second-story window. Your lamp’s got a VIP seat.”- They even helped me assemble my bed post-move while I napped on the floor like a dignitary.Collin’s Family Movers isn’t just a moving company - they’re the anti-panic buttons of Goodyear. If you’re considering them, do it! They’ll move your stuff, maybe your soul, and definitely your stress into the recycling bin where it belongs.
Rick Dang
1743545272
Richard and his team at Collins Family mover did a great long distance move fromArizona to Chicago for me! Very professional. I booked a last minute move with them and they got all my stuff here on time. Will be working with them in the future, especially I just found out they also have a company here on the north side of Chicago! Thank you again!!
Kevin Coe
1743384170
We hired Collin's Family Movers for a local move in the West Valley and could not have been more pleased with the service. From the initial estimate to the last item off of the truck everything was top notch. They took really good care of our belongings and made sure we were getting exactly what we paid for and more. Would definitely recommend them to anyone looking for a great moving company with a great price. We will be using them again for any future needs. Thank you team!
Anthony Adreani
1742607785
Collins Family Movers is a great company that has moved me multiple times, and moved some tenants I was renting to. Highly suggest them for fast and affordable service. I always recommend them to our tenants as the team is trustworthy and careful.Special thanks to Richard and John, they are fantastic to deal with, and always find to make a last minute move work!
Terry TerHaar
1742528969
We were very satisfied with the Collins Family Movers!I recommend them because they were reliable, punctual, and very careful with our possessions.
Bailey Pechinski
1742512846
Collins Family Movers helped my family with a move across the country and the service could not have been better! Richard and his team made the moving process easy and trouble-free for my family while handling the entire move and all belongings with care. I would highly recommend this service to anyone who is looking to move in the future!
Bergen Resnick
1742425439
Collins family movers helped me move from Arizona to Miami. It was a great experience, stress free and super easy. Everything I brought with me was in perfect condition and didn’t have a scratch on it. Highly recommend!
Lily
1742369187
I recently had the pleasure of working with Collins Family Movers for my move in Buckeye, and I couldn’t be happier with how everything turned out!From the very beginning, the process was smooth and stress-free. Booking was simple, and their clear communication gave me peace of mind. On moving day, the crew showed up right on time, ready to work. They were not only efficient but also incredibly kind and respectful throughout the entire process.What really stood out to me was their attention to detail — they treated my belongings with so much care, ensuring everything was properly protected. Not a single item was damaged, and they even finished the move faster than expected. Plus, the pricing was fair with no surprises.If you’re searching for a dependable moving company in West Valley, I can’t recommend Collins Family Movers enough. They made what could have been a stressful day feel easy and worry-free!
Daniel Maxwell
1742353582
Talk about first class service. I was a wreck with figuring out my move from Chicago to Phoenix but Richard and his team came to my rescue. From start to finish the communication was spot on. They were early to pack up my house and even help with things around my house they didn't need to. Very respectful and professional as they went about their business. Throughout my trip I was nervous with my Harley Davidson in their care but I don't think anyone including me has ever treated her better. Richard and his team put me at ease as my Harley and entire life made their way across country. They kept updating me and even sent some pictures of my Harley on the way in different states. Loved it! Made me feel I was there the whole time but no hassle or LIFTING!!! They got to the destination perfectly on time and again went above and beyond with helping me get organized. With this service cost was no issue but what they charged me after all said and done made me a very happy customer. Beat pretty much everyone I called. Skip the hassle and call Richard at Collins Family Movers. Family owned and good people. Thanks Collins Family Movers!
Donna Veesaert
1742317935
Richard and his team at Collins Family Movers helped us with a long-distance move from Chicago to Phoenix. Everything arrived on time and nothing was damaged. His team was very hardworking, polite and professional. They went out of their way to stick around and help with reassembly and set up of all of my furniture which was not supposed to be included but would have been very difficult for us so we are happy they went the extra mile. I would definitely recommend them to anyone looking for top notch service from a very professional moving company!
Scott W
1742256838
The care of the furniture and the communication are 5 star. The saying is true you get what you pay for and this is definitely white glove! There isn’t a better moving company than Collins!
Rizwan Fidai
1742254317
We used Collins's Family Movers for a few local moves in the Phoenix area and they did an amazing job! Not only did they arrive on time but they were very hard working and polite and every item we had was professionally handled with the most care possible. They work quickly and efficiently but also make sure that nothing gets damaged. I would definitely recommend them to anyone looking for a moving company that knows how to get the job done right! We will definitely be using them again for any future moves. Thank you team!
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